Cancellations & Refunds - Summer Camps

What is your rescheduling/cancellation policy?

• Due to the high demand for camp and class spaces, all sales will be considered final. 
• In the event a camp or scout class does not meet the minimum enrollment, the museum reserves the right to cancel. If a camp or class is cancelled by the Museum because it did not meet minimum enrollment, patrons will have the option to transfer to another camp or class or receive a full refund.
• In the event of a camp or scout class cancellation due to inclement weather, including the period of time required to re-open the facilities after the immediate weather incident has passed, there will be no refunds or exchanges. 
• Other restrictions:
  • Registrations are not transferable from child to child
  • Patrons who cancel a camp or class or want to switch their child from one camp or class to another will receive a 50% refund of the cost of a cancelled or dropped camp or class if notification is received at least 10 business days before that camp or class is scheduled to start.
  • In order to receive the 50% refund, patrons must contact the Education Department in writing. 
    • Email: summercamp@hmns.org or scouts@hmns.org. 
    • Mail: 

Summer Camps at HMNS

Houston Museum of Natural Science

5555 Hermann Park Drive

Houston, TX 77030

• There are no refunds for camps or scout classes dropped less than 10 days before the camp or class begins.
  
  

What is your inclement weather policy and do you offer refunds in the event of cancellation due to this?

• In the event of inclement weather we will make every effort to make an announcement about camp and summer scouts closure as quickly as possible. Updated information will be available on our camp hotline at 713-639-4652 and announced on social media. Please see the policy listed in the camp catalog for information on Cancellations, Refunds, or Exchanges.