Billing Policies - Field Trips

TABLE OF CONTENTS

• How do I pay for my field trip?
• Do teachers have to pay?
• Can I change my itinerary?
• What if I need to cancel the trip? Can I get a refund?

How do I pay for my field trip?

• Field trips may be paid for in advance, by calling 713-639-4659 or mailing a check, or on the day of the trip. If you choose to pay on the day of the trip, the Museum will accept school district checks, credit cards, or cash (large bills only). A purchase order (PO) will not be accepted. Field trips must be paid for in one transaction. If paying separately, all students and chaperones on the reservation must give their payment to one person who will present the money at the box office.
  • School checks should be mailed no later than two weeks before the field trip to:
    Attn: School Services
    Houston Museum of Natural Science
    5555 Hermann Park Drive
    Houston, TX 77030

Do teachers have to pay?

• Yes, teachers are considered chaperones and are charged the field trip rate as long as they are included on the reservation. If they are not included on the reservation, they will be charged the normal adult rate.

Can I change my itinerary?

• For HMNS at Hermann Park, adding or removing venues from a reservation requires a 24-hour notice. On the day of the trip, after the tickets have been printed, nothing on the reservation may be changed.
• For the Sugar Land and George Observatory, adding or removing venues from a reservation requires a seven-day notice, if available. On the day of the trip, after the tickets have been printed, nothing on the reservation may be changed. 

What if I need to cancel the trip? Can I get a refund?

• Cancellations must be made four business days in advance. After that time, you will be charged for the entire reservation. Refunds will be made only in the event of Museum equipment failure, power failures, malfunctions in projection equipment, etc. No other refunds will be issued.